Dear Traveler

Thank you for your interest in Singles Travel Company. We have domestic and international trips and cruises for the single traveler to every corner of the world! We are a national group that caters to singles from around the U.S. and Canada, as well as singles from around the world.

We are affiliated with a travel agency--Travel Advisors of Los Gatos-- that has been in the same location with the same owner-Ed Stahl- for over 40 years.

Singles Travel Company is under the supervision of Ann Thomas, a leader in the singles travel industry. As Founder and President of another national singles travel group, and with many articles written about her and her company, she brings 16 years of experience with the unique singles market to Singles Travel Company.

Our staff strives to bring you quality and top value vacations. We are proud of the tour companies we have chosen for our trips—many are specialists in their region of the world and are travel industry leaders for their destinations.

Our mission is to bring you as perfect a vacation as possible and one that will give you wonderful, lasting memories and new friendships.

General Terms and Conditions

The following information is general information only; refer to each trips complete itinerary for the fine print for that particular trip. Your payment for a tour or air ticket is regarded by Singles Travel Company /Travel Advisors of Los Gatos as an agreement to the General Terms and Conditions listed here as well as the Fine Print at the end of each individual trip itinerary. Please read all information and call with any questions.

Deposits. A deposit is required within 7 days of your reservation and must include a completely filled out and signed reservation form.

Final Payments. Final payment due dates are listed on each trip and are usually 65-75 days prior to departure. Without full payment and a reservation form filled out and in your file, final travel documents cannot be sent to you.

Late Bookings. Payment is due in full and within 48 hours of your reservation if you make your reservations within 75 days of a trip and there may be a late fee imposed.

Tour Documents. Tour documents are sent about 10 days prior to trip departure. If you would like documents delivered overnight or 2 day service, a $15.00 charge will be assessed.

Cancellation and Revision Fees; Refunds. These fees vary with each trip offered; please read the fine print with each itinerary as the fine print on the individual trip itineraries will override the following cancellation penalties. For any cancellations made 91 days or more prior to the trip date, a full refund of the trip deposit will be provided, less a $50 cancellation fee. Singles Travel Company charges a $50 cancellation service fee on ALL cancellations and this fee will be charged to your credit card. Cancellations must be in writing. No partial refunds on package tours for unused services or features. Any changes to the tour itinerary that incur additional charges will be the sole responsibility of the passenger. If events beyond our control force us to alter your vacation arrangements, we do not accept liability. Any refund as a result of any alteration or cancellation caused by events beyond our control will be limited by the amount paid to us. We cannot accept any responsibility for any affect on clients resulting from any event beyond our control. If a tour is cancelled, all monies will be refunded; however, we cannot assume responsibility for any additional costs or any fees relating to the

issuance and/or cancellation of air tickets or of other travel arrangements made in regard to the cancelled tour. Processing a refund can take 6-8 weeks. Travel insurance is highly recommended.

Travel Insurance. This is an insurance policy that covers you if you need to cancel your vacation plans for medical reasons after you’ve paid money on the trip. If you decline trip cancellation insurance for a cruise or tour and cancel your plans for any reason after the specified period of leeway, chances are that you won’t get a refund. Therefore, we, and our tour operators, highly recommend cancellation insurance. We have information on travel insurance and many tour/cruise operators offer their own protection policies. Some policies offer lost luggage reimbursement, medical coverage, etc. Make sure you know what qualifies as an acceptable reason for cancellation (personal or business conflicts usually do not) and read all the fine print before signing. Processing your claim can take 6 weeks or more. If you have a pre-existing medical condition you can be covered for travel insurance but you must usually purchase and pay for the insurance with your trip deposit.

Airfare. Land only prices are quoted on most trips, so you may use your frequent flyer miles. If using frequent flyer miles for overseas trips, remember to book months in advance for availability. When using your frequent flyer miles or not flying on the inclusive group air package; transfers are not included in the tour package and you must make your own way to the first night’s accommodation. Airfare prices are based on availability at time of booking and are subject to change until fully paid for and ticketed. We will attempt to get all requested seat assignments but we are limited to airline availability and requirements. Air tickets once issued are non-refundable but sometimes changeable with a fee. Any cancellations after the purchase of air tickets are subject to the airline cancellation penalties, which may be different than land cancellation fees. Airfare taxes are subject to change without notice and any increases will be passed on to the client.

Prices. All prices are per person based on double occupancy unless otherwise noted. To save you money, every attempt will be made to match up individuals on our singles trips with a roommate for double occupancy rates. Single supplement prices are available. We reserve the right to change pricing in the event of any cost increases for operational requirements. The tour participant is responsible for proper travel documentation and payment for a passport, any needed visas or immunizations for travel, and for providing the correct passport name to the travel reservationist. In case of human or computer error, we reserve the right to re-invoice for the correct price of service.

Hotels. Hotels are subject to change per our tour operators and are usually out of our control. Most hotels used are moderate to first class or 3-4 star

properties and are twin-bedded with private bath. Single room accommodations outside of the U.S. are usually a single bed in a much smaller room than in the U.S. and sometimes are not as spacious or in the same area of the hotel as the double occupancy rooms. Please note that hotel rooms, especially in Europe, are often older, smaller, and less equipped than the American equivalent and are mush higher priced during peak travel seasons. Sometimes standards and service are not what we are accustomed to, but is all part of the adventure of travel and exploring the world.

Baggage. One suitcase is allowed on tours, two for cruises. Airlines have their own restrictions and are imposing limits, especially on carry-on luggage. A smaller bag for carrying on the coaches should not exceed 17”x14”x18”. Wheeled carry-on cases are not suitable as hand luggage on coaches. No responsibility is accepted for loss of or damage to baggage or any of the passengers’ belongings. Baggage insurance is highly recommended and can be purchased with travel insurance.

Not Included In the Tour Price.

Federal Inspection Fees for the U.S. Customs and Immigration: International Air Transportation Tax; Agriculture Tax; Security Fee; airport taxes; passports; visas; tips to your tour director, tour driver, and local city guides; gratuities on cruise ships; laundry, beverages, food not on regular table menu (these extra items will be billed to you before leaving the hotel or restaurant), and optional excursions; all other items of a personal nature.

Roommates. After the final payment due date of 2-3 months prior to a trip date, we can’t guarantee a roommate assignment. Please get your deposit reservation in early to avoid disappointment.

We cannot guarantee the compatibility of roommates and we will attempt to match individuals as to age and smoking/non-smoking status, but this cannot be guaranteed. Smoking is not allowed on buses or in shared rooms unless agreed upon by all occupants of the room. Any expenses after the tour departs for single room accommodations is at the traveler’s expense.

Passports and Visas. A valid passport is required for all participants on international tours; and they must be valid up to 6 months after your trip dates. For tours requiring visas for U.S. citizens, detailed visa information will be given to you. Non–U.S. citizens must consult with the appropriate consulates to determine if any visas are needed. Securing any needed visas is the responsibility of the tour participant.

Medical. The traveler is responsible to check with his private medical doctor, local county health agency, or travel medicine clinic for any necessary or precautionary medicines and

immunizations required for travel to certain countries.

Group Travel Responsibilities. We reserve the right to cancel, reschedule, or change any trip or tour itinerary that does not meet the minimum requirements to operate and/or is deemed necessary for operational requirements and we are not responsible for any other expenses incurred by the client in relation to the trip being canceled, including non-refundable air tickets. Most trips are guaranteed departures. Most group trips will have a social escort and/or a professional tour director. Social escorts are responsible on trips as hosts only and to assist in making sure the group runs smoothly and cohesively. They do not represent or replace professional tour guides used on some trips nor do they represent or replace our tour operators responsibilities. We cannot assume responsibility for any actions of travelers on our trips and we do not screen our travelers. We operate many types of trips, so make sure you are aware of the type of trip you are signing up for. Some trips are bus tours with professional guides and may be incorporated with other larger group tours. Most of our singles tours are all singles but a few may be incorporated with another tour operating WHICH MAY OR MAY NOT BE SINGLES. This ensures a guaranteed departure. Most trips will depart no matter how many singles are on that trip. We cannot be held responsible for the number of singles participating on any group trip. Special diet and dietary restrictions cannot be guaranteed.

Travelers Who Need Special Assistance. Any disability requiring special attention must be reported to us at the time the reservation is made. We will make reasonable attempts to accommodate the special needs of disabled tour members, but we are not responsible in the event we are unable to do so, and we are not responsible for any denial of services by carriers, hotels, restaurants, or other independent suppliers. Most touring motor coaches are not equipped with wheelchair ramps. We regret that we cannot provide individual assistance to a tour member for walking, dining, getting on and off motor coaches, and other transportation vehicles or other personal needs. A qualified companion must accompany travelers who need such assistance.

Responsibilities. The carrier, hotels and other suppliers providing tour services are independent contractors and are not agents, employees or servants of joint ventures with Singles Travel Company (hereafter referred to as “the Company.”) All certificates and other travel documents for tour services issued by the Company are subject to the terms and conditions specified by the supplier and to the laws of the countries in which the services are supplied. If the services included in the tour cannot be supplied or there are changes in an itinerary for reasons beyond the control of the Company, then the Company will arrange for the provision of comparable services from their tour operator of that particular trip. Any resulting additional expense will be payable by tour participants. The Company reserves the right to accept or reject any person as a tour participant, to expel any tour participant from the tour, to make changes in the itinerary whenever the Company deems it necessary to the comfort, convenience or safety of the tour participants, and to cancel a tour at any time. If it is deemed by the tour operator or guide/host on the trip that it in the interest of safety or other reasons to ask a person to leave a tour, no refund of any kind will be given to that participant. If the Company cancels a tour, then the Company has no responsibility beyond the refund of all moneys paid to the Company by the tour participant, however, airline tickets are non-refundable if purchased separate from our air inclusive packages. The tour participant agrees that neither the Company nor its affiliates shall be liable for any damage, loss (including personal injury, death and property loss) or expense occasioned by any act or omission of any supplier providing tour services or of any other person. The Company is not responsible for any typographical or printing errors, which may occur in their brochures. Revised October 2007.

IMPORTANT FACTS TO REMEMBER

--After the final payment due date of 2-3 months prior to a trip date, we can’t guarantee the availability of the same prices, accommodations, or that a roommate will be found for a roommate assignment. So please get your deposit reservation in early!

--Holiday travel requires even earlier deposits.

--Last minute sign-ups could result in higher priced airfares and possible late charge fee from our tour operators.

--We are not a dating service; we are a group of fun singles who love to travel and meet other like-minded singles. Yes, romances do happen, but our main goal is to provide a wonderful travel opportunity for you as a single traveler.

--Regrettable, we cannot guarantee the compatibility of roommates or your other travel companions on the tours but we assume that everyone will act like the mature adults that we are and treat others as we would want to be treated. Please don’t let another person ruin the fun you can have on your vacation.

--Traveling with other singles is an enjoyable and fun way to travel and meet new friends and it provides you with an opportunity to save a little money with our free roommate matching.

--Remember-we travel to explore and discover new ideas and cultures and learn new things about the world we live in, so embrace the differences, keep an open mind, and have fun!

A Division of Travel Advisors of Los Gatos
56 North Santa Cruz Ave.
Los Gatos, CA 95030

Toll Free: 888.286.8687
Local: (408) 354-6531
FAX: (408) 354-3871
Email: cruisestoursinfo@aol.com
CST# 1002864-10